Privacy Policy

Who we are

Our website address is: https://hafb.org/.

Effective Date: September 11, 2026
 
At Heart of Alabama Food Bank (HAFB), we are committed to protecting your privacy and ensuring transparency regarding how your personal information is collected, used, and safeguarded. This Privacy Policy outlines our practices for our website (hafb.org).

Information We Collect

We collect information to provide better services to our community, supporters, and partner agencies.
  • Information You Provide Directly:
    • Contact & Form Details: Name, email address, phone number, and mailing address provided when filling out contact forms, subscribing to newsletters, or registering as an agency.
    • Donations: Financial information processed securely through third-party payment processors when you donate.
    • Comments & Media: Information provided when leaving comments or uploading files to our site.
  • Information Collected Automatically:
    • Log & Technical Data: IP address, browser type, operating system, device details, and referring URLs.
    • Cookies & Tracking: Standard web cookies to remember user preferences, facilitate site navigation, and ensure security.

How We Use Your Information

We use the information we collect to:
  • Fulfill our non-profit mission, process donations, and respond to inquiries or support requests.
  • Improve site performance, navigation, and user experience.
  • Protect against fraudulent activity, spam, and security breaches.
  • Communicate news, updates, and opportunities to get involved.

How We Share Your Data

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist us in operating our website, processing donations, or conducting our operations, subject to strict confidentiality obligations.
Visitor comments may be analyzed using automated spam detection services.

Data Retention & Security

  • Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, administrative, and auditing requirements.
  • Security: We employ standard administrative, technical, and physical measures to protect your personal data from unauthorized access or disclosure.

Your Data Rights

Depending on your jurisdiction, you may have the right to:
  • Request a copy of the personal data we hold about you.
  • Request corrections to inaccurate personal data.
  • Request the deletion of your personal data, subject to legal and administrative obligations.
To submit a request regarding your data, please contact us using the information below.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
 
Heart of Alabama Food Bank